Q: What should I buy to cover my head, I have thinning hair on top and crown.
A: Dear Madam, we highly recommend you to order the hairpieces for the hair loss.
Totally there are lace closures and mono toppers. Lace closure will be more popular for the brown or darker skin. But mono toppers are more for white or pale skin.

Q: I wanna the lace closures but not the toppers. But there is no blonde or light shade color I can choose.
A: We are sorry for the inconvenience. Madam, please note that we can make the custom color for you, which the extra cost will be $30-$50 more.

Q: Can I ask to sew clips on it so that I can clip in?
A: There is the “Clip in” selection on the product page which you can choose. The price will be $5 more.

Q: But I need help for how to choose the right hairpiece.
A: Please measure the front hairline to back and side to side you need to cover. That will be the right dimension you need to order.

Q: The hair topper I ordered is kind of too small and thin, people can see my bald crown.
A: Hair toppers aim to cover the top of our head, and the mono top will give you the more natural parting line on the front. If you want to cover the crown part, you may need to order the bigger dimension which can across your crown or you can ask the higher density for the topper which will be the custom product.

Q: How can I order the right color with my hair?
A: We can make custom color as your hair color. But you will be highly recommended to order the 60# white blonde or 613# platinum blonde which you can ask the hair dresser to dye the color as you like. This will be much easier and better to match with your hair.

Q: My hair color is kind of medium brown. But your website is only for black colors. Can I just order the Natural black and dye to the medium brown?
A: We don’t suggest you to order the natural black if your hair color is medium brown which is lighter. It will need to bleach the hair and this will damage the hair. So you can order the 613# platinum blonde and dye it directly.

Q: My wig sheds a lot. I only wear for two month.
A: I am so sorry to hear this problem. Can you please advise have you ever done treatment or how did you usually care it?

Q: Well, normally twice washing each month and I usually sleep by braiding after the washing.
A: Madam, we didn’t recommend that sleeping when the hair is wet. The wig is more durable if you use the wig stand and drying in the shade.

Q: This piece was suppose to have bleached knots and it didn’t have them.
A: Hi, madam. Sorry for the problem. You ordered the lace closures with Natural Black color. We normally bleach a little on them since firstly need to make sure the product quality. If the knots are bleached too much and you will have the shedding problem soon.

Q: Ok, so how can I fix this problem?
A: Madam, please put some foundation on the parting to be more natural. And that will cover the knots well.
Q: I will have a try then. Thank you very much.

Any other question, ask me freely!